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Job Details

    • Location: Addis Ababa
    • Employment Type: Full Time
    • Hiring Company: AM General Trading
    • Submission deadline: 02 March 2023
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IT Associate/Technician

Recruitment/staffing and onboarding BPO provided by Gasha Consulting.

Company Profile

This job opening by Gasha Consulting PLC is on behalf of AM General Trading.

AM General Trading is an Ethiopian company dedicated to the sale, assembly, and distribution of quality cars and trucks with a focus on a sustainable transportation infrastructure. It is based in Addis Ababa and Dire Dawa and is one of the top five largest in nationwide auto sales. AM General Trading has been consistently delivering increased profits while building a solid foundation for the company's future. Despite the challenging business environment in Ethiopia in the last three years, our focus remains to be sustaining this profitability while expanding the company's Electronic Vehicle market share and its manufacturing capacity. AM General Trading currently distributes a range of vehicles, from two-wheeled motorcycles to heavy commercial trucks such as those by Isuzu.


Installation, configuration and maintenance of the company’s electronic devices and networks and ensure protection of the company’s computer networks from internal and external threats.

  • Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
  • Manage and maintain the company’s security cameras installed in various facilities
  • Installation, configuration and maintenance of the companies’ computers, printers, surveillance cameras, mobile phones, internet devices and other electronic devices
  • Install and configure relevant software and applications
  • Provide training, support and guidance on any cloud applications the company uses
  • Maintain and ensure efficiency of company networks
  • Ensure privacy and security of company networks and computer systems
  • Provide orientation and guidance to employees on how to operate new software, applications and computer equipment
  • Research on technologies that might be relevant to the company and present to management
  • Keep record of renewable software and other licenses and ensure timely renewal
  • Perform troubleshooting to diagnose and resolve any software or hardware problems
  • Obtain replacement parts based on the company’s procurement policy
  • Keep proper records of repairs and fixes, and maintenance schedule
  • Identify computer or network equipment shortages and place orders
  • Education: BSc Degree in Computer Science, Information Technology, Software Engineering or relevant field
  • Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional)
  • Proven 3 or more years of work experience as IT Associate/Technician or a similar position
  • In depth understanding of diverse computer systems and networks
  • Good knowledge of internet security and data privacy principles
  • Experience in surveillance camera installation, configuration and maintenance
  • Knowledge on computer hardware maintenance is a plus
  • Excellent diagnostic and problem solving skills
  • Excellent communication skills

Interested and qualified applicants should submit the following to with subject line “IT Technician/Associate”:

  • Cover letter
  • CV with contact information (email address and phone number)
  • 2 recommendation letters
  • Education and work experience credentials/documents

Applicants who do not follow the above instructions will not be considered.

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Contact Us
  • Address: Kirkos Subcity, Wereda 3, Near Wengalwit Hintsa
    Wello Sefer, Addis Ababa, Ethiopia
  • Phone (ET): ‭+251 98 866 0366‬
  • Email:
  • Mon - Fri: 9:00 am - 5:00 pm
    Saturday: 9:00 am - 1:00 pm
    Sunday: Closed
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